Intelligence Behind Every Conversation
BotReply is the no-code AI assistant that answers your customers on WhatsApp 24/7. Capture leads, close sales, and resolve support — without lifting a finger.
Built for every kind of business on WhatsApp
One platform to automate your entire WhatsApp
From AI replies to analytics — BotReply gives you the tools to turn conversations into customers.
Smart AI Replies
Context-aware answers trained on your business knowledge base and product catalog.
24/7 Availability
Never miss a lead. Reply instantly any time of day, even when your team is offline.
No-code Flows
Build conversational journeys with a drag-and-drop visual builder — no developers needed.
Team Inbox
Every conversation in one dashboard — take over from the AI any time, with per-workspace team permissions.
Analytics Dashboard
Track response times, resolution rates, and conversion metrics in real time.
Secure & Private
End-to-end encryption, tenant isolation, and zero message retention by default.
From first message to closed deal
E-commerce & Retail
Recover abandoned carts, share order updates, and answer product questions instantly.
Customer Support
Resolve up to 70% of tickets automatically and escalate only when needed.
Sales & Lead Gen
Qualify leads, book demos, and sync everything to your CRM in real time.
Go live in three simple steps
Connect WhatsApp
Link your WhatsApp Business number in a few clicks via the official Cloud API.
Train your AI
Upload FAQs, docs, and your catalog. The AI learns your brand voice instantly.
Start replying
Flip the switch and let BotReply handle conversations around the clock.
Connects to the channels your customers already use
One agent, one knowledge base, every conversation in the same inbox.
What a day with BotReply looks like
A customer asks "Is this available in blue?" at 11 pm. The agent checks your catalog, replies with the price and details, and captures the order — confirmed before you wake up.
A parent asks for tomorrow's appointment slots. The agent offers the open times, books the visit, and logs it as an action for your front desk to see in the morning.
A lead enquires about a 2BHK listing. The agent shares the details, asks about budget and preferred location, and hands the qualified lead to your sales team with full context.
Frequently asked questions
Everything you need to know about running AI agents on WhatsApp, Telegram, Discord, and your website.
What is BotReply?
BotReply is a no-code, multi-agent WhatsApp AI SaaS platform for small and medium businesses. It lets you deploy AI agents for sales, support, booking, and HR directly on WhatsApp and Telegram — 24/7, without writing a single line of code.
How does BotReply work?
Connect your WhatsApp Business number, upload your knowledge base (FAQs, product catalog, documents), configure your AI agent's persona and rules, then go live. BotReply uses RAG (Retrieval-Augmented Generation) to answer customer questions from your own content, and captures leads, bookings, and orders as structured actions.
Which messaging platforms does BotReply support?
BotReply supports WhatsApp (via Meta Cloud API and Twilio), Telegram, and WebChat (embeddable on any website via a single script tag). IndiaMART and TradeIndia lead integrations are also supported for marketplace sellers.
Do I need coding skills to use BotReply?
No coding skills are required. BotReply is a fully no-code platform. You set up AI agents, upload knowledge, and configure automation rules entirely through the visual dashboard.
How long does it take to set up BotReply?
Most businesses go live in under 10 minutes. Connect your WhatsApp number, upload your knowledge base, and activate your AI agent — three steps, no technical setup.
Can BotReply handle multiple AI agents at once?
Yes. BotReply supports multiple specialized agents per workspace — for example, a Sales Bot, a Support Bot, and a Booking Bot running simultaneously. A RouterAgent automatically directs each customer message to the most appropriate specialist agent.
Start automating your WhatsApp today
Connect your WhatsApp number and let AI handle the conversations. No credit card required — get started in minutes.